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Reminisce - A Total Disappointment

I purchased a subscription to Reminisce magazine for my 96 year old mother. The magazine is basically a pack of advertisements and poorly presented nostalgia stories which do not relate to her age group.
Company wrote 0 public responses to the review from Dec 07.
#1418102
no phone number to contact you they say we have we have 1 issue left where got till november of 2019 so whats up do we a subscription or not thank you i would like a reponce to problem we have with magazine Sad
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Company wrote 0 private and 1 public responses to the review from Nov 30.
Customer_Care1
Customer_Care1
Reminisce Verified Representative

Hello. You can call customer service at 800-344-6913 Monday thru Friday from 7amCT-8pmCT. You may also email us at customercare@reminisce.com. Another option is to self serve ...

#1411830
Do you have a phone number I can call?
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Company wrote 1 public responses to the review from Nov 30.
Customer_Care1
Customer_Care1
Reminisce Verified Representative

Yes, you may call 800-344-6913. Another option is to email us at customercare@reminisce.com. Thank you for your inquiry. For future reference, you can manage your account 24 h...

Reedsburg, Wisconsin
#1411753
i called and spoke to a complete idiot...my december magazine was duplicate pages plus i think its getting a little thin....dont like what it has become and getting a person with a phone number is a joke will never pay for this again my question is does anyone not look...
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Company wrote 0 private and 1 public responses to the review from Nov 24.
Customer_Care1
Customer_Care1
Reminisce Verified Representative

Your words are harsh. Our representatives work earnestly to give the best customer service possible. They are wonderful, hardworking people. We apologize that there was an iss...

#1407866
I was sent a book..i returned it to sender.then i get this invoice for $25.95..i never signed up for anything to begin with an do not wish to receive or subscribe to anything. Please. Remove this invoice an don't send me anymor. e. Zero balance me please an Thank...
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Company wrote 0 private and 1 public responses to the review from Nov 14.
Customer_Care1
Customer_Care1
Reminisce Verified Representative

Hello Ms. Semer. You ordered the Reminisce book "Life on the Farm" on 11-13-17. That order stated if you responded to that offer you would be placed into the book program. In ...

1.0
#1400304
I called the magazine months ago to make sure there would be no automatic renewal since my mom didn't want the magazine to come anymore. However, I see a $15.00 charge this month to renew the subscription. I called and I was told that they will remove the charges, but...
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Company wrote 0 private and 1 public responses to the review from Oct 25.
Customer_Care1
Customer_Care1
Reminisce Verified Representative

Hello. We are sorry for the miscommunication. Our offers do state that if they are going to put you into our auto renewal program. If you contacted us and asked to be removed ...

#1388773
I have been on the computer for half an hour attempting to get my address changed but can only find Reminisce EXTRA to do that. I don't get that . I can't find a phone number either which I formerly used and could get this job done in a couple of minutes. Frustrated! I...
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Company wrote 0 private or public responses to the review from Sep 27.
I liked
  • Magazine is fine
I didn't like
  • No phone to contact no customer service
  • Lack of personal phone contact
#1367444
I received my Sept issue and most of the stories are missing. I have 3 pages of page 64 and 3 pages of page 6. I was going to read my magazine over coffee this morning but the stories and pictures are not there. I am Diana Brown and I live at 20199 State Highway 12,...
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Company wrote 0 private and 1 public responses to the review from Sep 21.
Customer_Care1
Customer_Care1
Reminisce Verified Representative

Hello. In the future, please feel free to call our customer service department at 800-344-6913. We apologize for the printing error. We have sent you a replacement issue. Than...

4.0
#1361944
I contacted Reminisce today online to change our address but forget to ask if that change was also good for Reminisce Extra as we have subscribed to both. I would like the address change to be for both of them but do not know how to contact them again as the plastic...
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Company wrote 0 private and 1 public responses to the review from Sep 17.
Customer_Care1
Customer_Care1
Reminisce Verified Representative

Hello. Yes, when you change the address for one magazine, it changes the address for all the titles you have with us. Thank you.

2.0
I didn't like
  • No easy way to change address
#1358398
Amazon has a phone number eBay has a phone number only reminisce idiots don't have a phone number. You should be ashamed of yourself I've been trying to get in touch with you and I can't well so I was told that I could go renew my subscription online and I can't you...
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Company wrote 0 private and 1 public responses to the review from Aug 18.
Anonymous
Peggy Busch

Don’t like constant Billings, after making payments! Now have your 800 number for future use!

Customer_Care1
Customer_Care1
Reminisce Verified Representative

Reminisce idiots, wow, that hurts....Our phone number for customer service is 800-344-6913. Our customer service agents will be happy to assist you Mon-Fri 7amCt to 8pmCt and ...

#1333260