Reminisce - No loyalty to veterans

6 of 64 Reminisce reviews

My sister & I sent a picture of our dad leaving the USS Latimer in August of 1945, just after Japan had surrendered.They had seen heavy battle in the Pacific.

There's a sweet little boy following him on the dock. It is a wonderful picture; we wanted to surprise him for his 90th birthday. There aren't many of those heroes left; we foolishly assumed they would be delighted to print it. We followed the guidelines to the letter, even resubmitting it for his 91st birthday.

The did not print it, nor did they give us the courtesy of a reply to our numerous letters asking why they didn't.

They print cheerleaders, why not heroes!We have all dropped our subscriptions.

This review is a subjective opinion of a user.
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Reason of review:
Poor customer service
Preferred solution:
The simple courtesy of telling us why the picture was not printed.
Product or service
Review category
Periodicals & Publishing
review #856828
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6 of 64 Reminisce reviews
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Customer_Care1

Jun 03 #1168231

Reminisce verified representative

Dear Reader,
We are so sorry that the photo of your dad hasn’t appeared yet in an issue of Reminisce. We make every effort to select stories and photos that represent all aspects of readers’ lives and experiences.
The fact that this photo hasn’t been used, doesn’t mean that it won’t be used. When we have a concept or story idea where it fits, we go over the submissions and find the best ones to use. Quite honestly, we are working on our Editorial Calendar for 2017 and have a slot in which we’ll be focused on the Japanese surrender during WWII. So, this photo could easily find a place there.
The reality of working on a title like Reminisce is that we receive hundreds of letters and emails each and every day from readers such as yourself. Regrettably, staff resources prohibit us from answering all the mail we receive.
Again, I apologize if you felt ignored. That was never the intent.
Sincerely, The Editor

1 1 Reply
Anonymous

May 31 #1166764

That's terrible!Sorry to hear about that. What a shame that they chose to treat your family that way! Happy Birthday to your father and a "thank you" for your service Sir.

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