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Reminiscence Extra

Please check your records - I have already renewed my subscription to Reminiscence Extra on January 3, 2018 for 3 years and just received another notice that it will expire in May, 2018. Below is what is on my address label: 0069915635. May 18. R1805J103 Sharon Siegle Please update your records. Don't need to use 100 words????? {{Redacted}}
#1179472
MY HUSBAND HAS BEEN DECEASED FOR 2 YEARS. I HAVE SENT THIS NOTICE TO YOU 4 TIMES NOW. I DO NOT GET THE MAGAZINES. UNTIL THIS ONE TODAY. PLEASE I DO NOT KNOW WHAT HAPPEN TO YOU MAGAZINES BUT PLEASE QUIT SENDING THEM .JEFFERY CAN NO LONGER READ THEM. HE WAS CREMATED AND...
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Customer_Care1
Customer_Care1
Reminisce Verified Representative

Hello Mrs. Pashia.We were sent a change of address notice from the post office in 2016. On 1-10-18 we were advised of Mr. Pashia's passing. Someone mailed us a renewal order...

3.3
I didn't like
  • No phone to contact
  • No customer service
  • No phone to contact no customer service
#1177723
we have received frequent ongoing phone calls to our landline phone from Reminisce magazine. we have asked repeatedly to stop calling the home. Again, today, a person by the name of Tracy called and I asked once again not to call or I would report them to the Better...
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Customer_Care1
Customer_Care1
Reminisce Verified Representative

Hello Linda,We're actually glad you posted this complaint, as it gives us the opportunity to let you and our other customers know that we DO NOT CALL OUR CUSTOMERS. If anyone...

2.5
I didn't like
  • As stated in initial complaint
#1151687
I read it. I do not like the new format. I have read about Cash and Willie and all of those for 50 years. The old magazine was more interesting because it was about everyday people and situations. Old cars and memories that one could share because they, too, had lived...
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Customer_Care1
Customer_Care1
Reminisce Verified Representative

Thanks for your feedback. We do our best to present reader-written content in a way that is interesting and encourages readers to remember their own happy times. Magazines lik...

#1143858
They sent my magazine to the wrong address a few months ago I was notified my Reminisce magazine that the Postal Service informed them that I had moved to Alaska which was untrue I called them immediately and showing them that I did not move and that I was still at my...
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Customer_Care1
Customer_Care1
Reminisce Verified Representative

Hello. Magazine labels are printed up a few issues ahead. If you contacted our customer care division and gave us the correct address, your next issue should make it to your...

3.3
#1143511
Subscription problems I paid for 2 yrs and my mailing label does NOT reflect a new date of expiration. Carole Stevens,32 Brighton Ct. 77459-1912
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Anonymous
alice rutland

I ORDERED AND PAID FOR 3 YR SUBSCRI[PTION ON SEPT 11, 2017 FOR 3 YRS AND WE ARE STILL NOT GETTING OUR BOOKS. THE CHECK CLEARED AND WE DID RECEIVE AN "EXTRA" MAG BUT NO MORE. T...

#1140313
I renewed my subcripton august of this year,for a new two year . I have just received a notice to renew my subscription again,Is this an attempt to dubble bill I belive it is. No where is there a tel. number to call and talk to a person. In this new contact ,it is...
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#1135056
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Reminisce - Keep getting billed for invoice that has been paid

Have already paid invoice
#1133615
I do a gift subscription for elderly friends of the family. Each year, year after year, I continue to get bills warning that no more copies will be delivered unless I pay immediately. This continues for several MONTHS after the check has been cashed and cleared my bank...
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Customer_Care1
Customer_Care1
Reminisce Verified Representative

Hello. Thank you for renewing your gift subscriptions to Reminisce Magazine. We're so happy your friends are enjoying our publication. Renewal notices are prepared far in a...

I liked
  • Magazine as a gift
I didn't like
  • Double billing
#1118681
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Reminisce - Never received magazines that were paid for!

My mom ordered a years worth of magazines last year for our 82 year old grandfather. Thw money was taken out of her account but he never recieved the magazines. She just recieved a renewal for the subscription in the mail. I contacted Reminisce through email and they told me to give them my information to pay $16 for a year. It didnt solve my issue of not recieving the first set!!
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website
#1117749