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WHY CAN'T REMINISCE MAKE IT EASY TO CHANGE AN ADDRESS?

THE PHONE NUMBER LISTED IS NOTHING BUT ADVERTISEMENTS FOR JUNK, I DON'T HAVE TIME TO LISTEN TO THAT. I WILL PROBABLY MISS THE MAGAZINES FOR THE NEXT 6 MONTHS/ I WILL NOT, WILL NOT RENEW MY SUBSCRIPTION. WHERE IS THE FORM FOR ANY CHANGES A CUSTOMER WOULD LIKE TO MAKE?? THE SUBSCRIPTION WAS A GIFT FROM A FRIEND, HE KNOWS WE WOULD BE CHANGING ADDRESSES. WILL HE GET HIS MONEY BACK FOR THE ISSUES WE WILL LOSE BECAUSE OF POOR CUSTOMER SERVICE FROM THE COMPANY? WHY DO I HAVE TO WRITE 100 WORDS, ANOTHER DUMB CUSTOMER POLICY. READ THIS AGAIN AND MAKE SOME CHANGES PLEASE,

ORTNER

Reason of review: CAN;T CHANGE MY ADDRESS.

Preferred solution: Let the company propose a solution.

Reminisce Cons: No easy way to change address.

Location: Inverness, Florida

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Customer_Care1

Hello Ortner,

We apologize for your frustration. We're not sure what number you dialed to listen to advertisements?

You can access your account to change your address 24x7 at Reminisce.com and then click on Customer Care at the top of the page. It does not take 6 months for an address change to take affect. You can also chat with a customer service rep at Reminisce by clicking on the Chat function on our customer care site.

We do not require you to use 100 words when you post on Pissed Consumer, that is their policy. Thank you

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